Quality plan
We consider it essential to guarantee the quality of the degree and the services we offer.
ISEM Fashion Business School considers it essential to guarantee the quality of the degree and the services it offers. As a reflection of this commitment, it has established an Internal Quality Assurance System (IQAS). The IQAS of ISEM Fashion Business School includes a reduced set of procedures of the AUDIT program of the ANECA.
This document systematically gathers the activities developed by ISEM Fashion Business School in order to enhance the quality and continuous improvement of the official degree program and the services it offers.
With the incorporation of review and continuous improvement strategies, ISEM Fashion Business School aims to develop and control its actions, review and redefine them according to the needs and expectations of its stakeholders.
ISEM Fashion Business School has a Quality Assurance System that coordinates the tasks of planning and monitoring of the IQAS. The Quality Assurance System also acts as a vehicle for communication of the policy and quality objectives of ISEM Fashion Business School, ensuring compliance and dissemination among the university community.
Quality Assurance System
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Quality Coordinator: Ms. María Ángeles Burguera
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Teaching Planning and Improvement Service: Ms. Cecilia Gonzalo Pascual
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Teacher's representative: Ms. Silvia Pérez Bou
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Master's student representative: Ms. Rocío Amezcua
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PAS Representative: Ms. Cristina Lorenzo Encabo / Ms. Begoña Carnero
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Employer and alumni representative: Ms. Pilar Esteban
Official documentation of qualifications
► 2 010 degree evaluation report.
► Verification resolution 2010
► S yllabus (BOE)
► Registry of Universities, Centers and Degrees.
► S elf-evaluation report 2015.
► Resolution of the Universities Council Renewal of Accreditation
► S elf-evaluation report 2019.
► 2 020 accreditation renewal interim report.
► Final evaluation report for 2020 accreditation renewal.
► Resolution of the Council of Universities Accreditation of the Master 2020
Operating rules:
→ The processing of the information received is completely confidential.
→ Only data provided by users of the suggestion box that are respectful, truthful, accurate, complete and up to date will be taken into account.
→ The person in charge of supervising the mailbox forwards the suggestions, claims, complaints and congratulations received to the person in charge of each process (according to annex 3 of the SP1).
→ The person in charge of each process responds to the user at the sender's e-mail address and also assesses the inclusion of the complaint or suggestion in the corresponding results analysis report.