The University of Navarra has an Internal Quality Assurance System (SAIC) whose objective is to systematize the review and improvement of the degrees it offers. The SAIC includes the planning and design of the educational offer, the review and evaluation of its development and the decision making for continuous improvement. The SAIC also contributes to compliance with the regulatory requirements for verification, monitoring and accreditation of official degrees.
Isem has a Quality Assurance Committee, which is a body delegated by the Board of Directors for the development of the Internal Quality Assurance System.
Operating rules:
→ The processing of the information received is completely confidential.
→ Only data provided by users of the suggestion box that are respectful, truthful, accurate, complete and up to date will be taken into account.
→ The person in charge of supervising the mailbox forwards the suggestions, claims, complaints and congratulations received to the person in charge of each process (according to annex 3 of the SP1).
→ The person in charge of each process responds to the user at the sender's e-mail address and also assesses the inclusion of the complaint or suggestion in the corresponding results analysis report.